Privacy Policy

1. Introduction

Welcome to GoVisaX, a private visa facilitation platform operated by Green Outdoors Global Pvt Ltd. We respect your privacy and are committed to protecting the personal data of our users, travellers, and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or utilize our online visa application services.

2. Information We Collect

To process your visa application effectively, we collect personal and travel information, including but not limited to:

• Identity & Contact Data: Full name, date of birth, gender, nationality, email address, phone number, and residential address.
• Travel & Passport Data: Passport number, passport issue & expiry dates, travel dates, flight itineraries, accommodation details, and destination country.
• Supporting Documents: Scanned passport copies, photograph uploads, bank statements, employment letters, and related documentation required by diplomatic missions.
• Technical & Usage Data: IP address, browser type, operating system, device information, and site interaction logs.

3. How We Use Your Information

We process your personal information for the following business purposes:

• Verifying applicant identity and eligibility for destination visa categories.
• Submitting visa applications to authorized diplomatic authorities and visa processing partners.
• Sending real-time email, SMS, and WhatsApp notifications regarding application progress.
• Processing service payments, issuing tax invoices, and facilitating wallet transactions.
• Complying with statutory audit, tax, and legal obligations under applicable law.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal data. Information is shared strictly under confidential arrangements with diplomatic missions, authorized visa processing partners, and our payment processor.

5. Data Security & Storage

Data transmitted between your browser and GoVisaX is protected using industry-standard TLS encryption. We take reasonable technical and organisational measures to protect the personal data and documents you share with us. No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Contact Us About Privacy

If you have questions regarding this Privacy Policy or wish to exercise your data rights, please reach out to us at govisax1@gmail.com.